Kindness, Calm & Magic: What Every Leader Can Learn From Hospitality with Asterios

Join Estelle Read and special guest Asterios Drosos, Food and Beverage Director at Sani/Ikos Group, as they explore leadership lessons inspired by hospitality. Drawing from powerful life stories, including Asterios’s experience of staying calm during a storm and his lifelong commitment to kindness and service, this episode reveals how empathy, patience, and leading by example create magical guest experiences and thriving teams. Whether you are a leader or aspire to inspire others, discover how family values, observing closely, and giving others second chances can transform your leadership and workplace culture.

What You Will Learn:
💡 How staying calm in crisis—like Asterios’s father in a storm—can be a life-saving leadership skill
💡 The power of kindness and observing team dynamics to create magical, memorable experiences for guests and staff
💡 Why giving time, patience, and repeated chances unlocks untapped potential and loyalty in your team

Here’s to your leadership development and personal growth!

Estelle Read
Bestselling Author, Leadership Coach & Speaker



Time Stamp:

(00:00) Introduction

(01:07) Welcome to Optimising Leader Brilliance

(01:33) Meet Asterios Drosos — 20 Years of Holiday Magic

(01:33) Where It All Began — The Origin Story

(01:33) Leading with Kindness — Values Rooted in Family

(18:19) Calm Under Pressure — Challenges of the Role

(47:20) Do What You Love — Making Work a Way of Life

(57:52) Pause, Reflect & Act — Mini Coaching Practice



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LinkedIn: www.linkedin.com/...-drosos-184773227/

LinkedIn Sani Ikos: www.linkedin.com/...ny/sani-ikos-group

Facebook: FB.com/asterios.drossos



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⭐Disclaimer:

This podcast is for informational purposes only and should not be considered professional advice. Please consult a qualified professional for specific advice.

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